TrydanGo may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
To avail certain services on our Website/App(s), users are required to provide certain mandatory and optional information for the registration process namely: a) your name, b) email address, c) Phone No., d) Age, e) Location(GPS Access), f) Gender g) Wallet(s) Integration h) Nearest Metro Stations names, j) one-time password (OTP), etc., and/or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our Website/App(s) and provide you the most user-friendly experience.
All required information is service dependent and we may use the above-said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
To improve the responsiveness of the sites/apps for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer/Mobile/Device. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your Mobile/Computer/Device.
Our web servers automatically collect limited information about your device's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our Website/App(s) to the interests of our users, to measure traffic within our Website/App(s) and let advertisers know the geographic locations from where our visitors come.
LINKS TO THE OTHER SITES/APPS
Our policy discloses the privacy practices for our own Website/App(s) only. Our site provides links to other websites/payment-gateways also that are beyond our control. We shall in no way be responsible in way for your use of such sites.
We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offenses. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website/App(s) is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email to